Cold Call Protections

While this is a last minute policy announcement, it needs to be done, and this one is based from personal experience. We’re in the middle of a pandemic, so cold callers at the door is bad enough at the minute.

However, one thing I have continuously noticed over the past 10 years since my own mother was diagnosed with dementia due to her M.S, is that even when you put a notice on the door saying “no cold callers”, the door still keeps knocking.

For my own part, when I put our signs on the door, my mother was still mobile and still answering the door. Cold calling to the rest of us can be a bit of an annoyance, but when a person or group of people keep knocking at the door trying to sell things when there are multiple signs on the door warning of a vulnerable person – then it becomes unacceptable.

I’m proposing a new set of legislation in Scotland, which will include a national registry of cold-calling complaints from vulnerable persons and those who opt out of door to door selling by affixing a sign to the door, to track persistent violations by specific companies, and a range of fines for continuing to knock on doors where cold-callers are specifically requested not to do so.

Some may say it limits the ability of companies to sell, and my answer to that is quite simple – Good! You shouldn’t be trying to sell to people incapable of knowing what they are signing up for, and that’s exactly what you are doing when you knock on a door that says there’s a vulnerable person in the home and not to cold call.

The same goes for spam mail!

It’s time to put a stop to the cowboys!


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